In Store Rental vs. Online Rental
Store locations are a perfect compliment to the online business...
If for some reason the dress you ordered via Rent the Runway’s website is not 100% perfect, you can come into the store and exchange it for another option, free of charge. Pick-up and drop-off services are also available for customers who booked online, and picking up in-store allows you to try on the outfit before bringing it home. The convenience of RTR Georgetown minimizes the risk associated with a last-minute sizing dilemma.