Get Zoomed
GofG: Explain to me the "Zoom" process.
Madeline: It starts off with a "Get Zoomed" Survey: we get to know the client, their style choices, who they are as a person, what they want in space and what they're attached to in their room right now. We don’t just order things and refurbish items. We paint and do original custom artwork. I’m a painter and sculptor.
GofG: That must be something that not a lot of interior designers can say, right?
Madeline: Exactly.
There’s no custom art that is not expensive. So we create a painting that fits exactly into your new room and you end up paying what you would for a print.
GofG: What's the next step?
Madeline: You can choose a
Zoom virtual installation which is a step-by-step process to install it yourself which means you can get Zoomed no matter where in the world you are! Or the Zoom team installation which gets it done in one day.
Beatrice: Then there is a 15-minute free consultation with one of us. Once we see the survey, we pick one person to head that project. We say "Oh, Lizzie, you'd be great for this project so you'll be the project manager." Then you’re dealing and contacting with that one person.
Madeline: From there, we charge a flat fee of $150 per space. We create a Zoom Board and that’s the visual image that gets you hooked. It gives our vision as a designer for what we’re going to give you. It gives the client the chance to give feedback and get excited. We're not just listing out what we’re going to buy you. We go back and work with the client—up to three times—so they can so no, we don’t like that. We want to get them a solid inventory and get what they want.
Beatrice: We charge a 15% service fee for all inventory but even with that the client is spending less because of our 20% designer discount we get when purchasing the pieces.
[Photos via Zoom Interiors]
